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RHS Cookie Policy

Cookies are small unique text files that are placed on your computer by websites that you visit, which can be stored on your device.

We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). Cookies may be placed by us when you visit our website, or by third parties.

Cookies on our website

Why we use cookies

For performance

We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools.

For targeting

We use first-party or third-party cookies and web beacons to deliver content, including advertising relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.

For functionality

We use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools, or are necessary for our site to function. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content.

Third-party cookies

Third parties may use their own cookies to gather anonymous information about site usage which may be used to provide relevant advertising on third party websites. Third-party cookies may enable functions on the sites provided by third parties such as twitter and facebook. They may also collect information that helps them identify your device, such as IP address or other unique or device identifiers. Some third party cookies are placed by service providers to the RHS on our behalf to assist us with site operations, services, applications, advertisements and tools. For example, we use Google Analytics which gathers data on which pages you visit on our website and how long you spend on each webpage. This data helps us to better understand how our visitors interact with our website, make improvements and personalise advertisements.

Other similar technologies

We may use other similar technologies to cookies like pixel tags, web beacons, lear GIFs, JavaScript, and local storage. These work in similar ways to cookies but can operate across all of your browsers, and in some instances may require management through your installed applications or device.

Your permission

Some of the cookies we use on our website may collect, use and store some personal data. This might include your IP address and your email address.

We collect this data for several reasons. It lets us recognise you each time you visit our site and provide you with tailored content that matches your interests. We also use these cookies for analytical purposes and to deliver adverts from the RHS and on behalf of other companies.

Where we need your consent to use cookies or similar technologies, we will provide you with a clear notice. At this point you can choose to either:

  • Use our site, thereby accepting cookies
  • Disable cookies on your device
  • Navigate away and not use our site

You are in control

You are always free to block, delete, or disable cookies or technologies if your browser, installed application, or device so permits. However, if you decline cookies, you may not be able to take advantage of certain site features, services, applications, or tools because to make them work they need the cookie or technology.

For more information on how you can see what cookies have been set, block, delete, or disable them, please review your browser or device settings or visit All About Cookies. You may also opt-out of receiving cookies by visiting Network Advertising and Pandora.

Web server logs

We collect web server logs relating to our website. These identify the IP addresses of visitors to our site, but not necessarily specific computers or users. They also record the time of day, the pages requested from the site and any website links followed to our site (referrer information).

We use this information to give statistics on the number of visitors to the site, the most popular pages and other similar information. We are not able to tie any of this information to specific individuals.

Cookies we use

Google Analytics
Purpose

Google Analytics evaluates your activity on our website and tracks information, including the domain from which you access our site, type of browser, operating system, URLs you visited and from where and when you visited.

Function

Performance

Cookie(s)

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Crocus
Purpose

Working on behalf of the RHS, Crocus.co.uk Ltd. stores contents left in your wheelbarrow for up to 1 year so that you can retrieve them on your next visit.

Function

Personalisation

Cookie(s)

crocookie